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REMOTE SUPPORT
You are looking for trained IT professionals to help you provide technical support remotely and be at your service even after the product is shipped? Then, remote IT support services are just what you desperately need. Information Galaxy Global provides services that help you act on your customers’ demands and anticipate their future needs. Our agents offer adequate technical support through multiple communication channels such as voice, email, and live chat.
Info Galaxy Global provides services worldwide. Our skilled IT executives have extensive knowledge of operating systems, database application programming, and security. They solve all your problems through instant support and provide hassle-free services to their customers. We also offer installation support or user training and guide your customers about the features and benefits per your requirement.
Remote Tech Support Services We Offer
As a reputed remote IT support company, we ensure that all our IT executives are equipped to provide prompt, efficient, and consistent remote support services in line with the changing needs of our customers. Some of the significant technical support services we provide include the following –
Setup and Install
Microsoft DHS/DHCP Server and Configuration Server Migration and Group Policy Configuration Setup and Install Desktop Application Software Desktop and Laptop Printers and Accessories Microsoft Windows/Exchange Server, AD Domain Environment, SBS
Event-Based Support
Event-Based Support Microsoft Exchange Server Microsoft Windows Server Microsoft Small Business Server
Managed Services
Managed Services, Help Desk Services, Server Deployment, Server Support, DBA Support Services, Disaster Recovery Services, Remote Backup Management, IT Asset Management & Software Delivery, Break Fix Support, Active Management Consulting