x
I
N
F
O
G
A
L
A
X
Y
CALLS – INBOUND/OUTBOUND
Although call centres are essential to businesses today, they have many problems. Some of the significant gripes in this industry include low-cost customer and sales support, slow internet connections, agencies providing unprofessional service, and many more. Choosing our call centre services in the Philippines can be the right solution to eliminate these hassles without compromising your business.
A talented workforce backs our Philippines call centre services with access to superior technology. Furthermore, with an excellent English-speaking population, the Philippines can be considered a “powerhouse” of call centre outsourcing. Offering a high ROI and superior customer service in addition to substantial cost savings, our call centre solutions Philippines are an excellent choice for businesses worldwide.
Our call centre solutions Philippines
Once you outsource call centre services to us in the Philippines, our team of skilled, trained and enthusiastic professionals will efficiently assist you with all your call centre needs.
The main call centre services we provide in the Philippines are: -
Inbound call centre services
Focused on maximizing business and profits, we provide inbound contact centre services that meet the needs of global clients. Our agents have ample domain expertise and excellent call-handling capabilities. Some of the significant inbound contact centre services we provide are –
- Phone answering services
- Medical answering services
- 800 Answering Services
- Order taking services
- Claim processing services
- IVR services
- Product information request services
- Up-selling and cross-selling services
- Virtual receptionist services
Outbound call centre services
Our agents are not only experts in making sales calls but also skilled in sending consistent follow-up emails and testing unknown markets to make your business a success. Following are some of the letterhead services:
- lead generation services
- Market Intelligence Services
- Customer Satisfaction Survey
- Database Development and Management
- Telesales and Customer Acquisition
- Appointment setting services
- Disaster recovery services
- Direct Mail Follow-up Services