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WHAT WE DO
Reservations
Reservation handling
Booking management (individual & group)
Room inventory control
Rate and availability updates
Channel management (OTAs, GDS, brand.com)
Reservation amendments & cancellations
No-show and overbooking management
Guest requests coordination
Daily arrivals & departure reporting
Marketing
Digital marketing campaigns
Brand positioning & visibility
Content creation & management
Website & promotions
Email marketing & CRM campaigns
Market trend analysis & reporting
Promotional offers & packages
Reputation management (reviews & feedback)
Accounting Services
Accounts Payable
Accounts Receivable
Book Keeping
Bank and Credit Card Statements
Balance control accounts reconciliation
General Ledger accounting
Books Finalisation
Cash Flows
Accounts & Admin
Payroll Processing
IT Services
Help/Service Desk
Remote Support
User Support
Ticketing
Desktop/Laptop configuration & Support
Technical Troubleshooting
Office 365 Management
VOIP configuration & management
Software Support
Cloud Management
Software Development
Mobile Application Development
Call Centre
Calls – Inbound/Outbound
EMAIL
CHAT
Revenue Management
Revenue-Demand forecasting & market analysis
Dynamic pricing strategy
Rate and inventory optimization
Revenue performance monitoring (ADR, RevPAR)
Competitor benchmarking
Channel distribution management
Rate parity enforcement
Group and corporate rate evaluation
Business mix analysis
Strategic alignment with Sales, Marketing & Reservations
Virtual Assistance & Sales Admin Support
Calendar & email management
Client communication & follow-ups
CRM database maintenance
Proposal & contract preparation
Sales reporting & analytics
Document & presentation support
Lead tracking & pipeline updates
Meeting scheduling & coordination
Administrative task management
Cross-team support for sales initiatives
Software & App Development
Custom software development
Mobile app development (iOS & Android)
Web application development
API & system integrations
System testing & quality assurance
Security, updates & maintenance
Technical support & troubleshooting
UI/UX design & prototyping
Cloud-based solutions & scalability
Process automation & workflow optimization
WHERE WE SERVE
Australia
Philippines
INDUSTRIES
Hospitality
Manufacturing
Real Estate
Agriculture
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PRICING
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CONTACT US
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Call Center operations
Call Center operations
What we offer
Assistance Desk
Telephone Assistance
Client Service
Order Fulfillment
Material Distribution and Catalog Management
Back office solutions
Search Engine Optimization
Email response
Data mining and Internet Research
Ticket booking
Data entry services
E-mail support
Data entry
Appointment setting
Customer satisfaction and retention surveys
Lead generation services
Cross-sales/ Up sales
Third-party verification
How our Call Centre can help you
Affordable and adaptable business solutions
Decrease in expenses related to managing customers
Identifying new revenue-generating possibilities
Improvement in customer insights
Effective management of clients
Transformation of business dynamics and revising processes for improved outcomes
Implementation of global quality standards and quality efforts
24-hour customer service assistance