Software support services are typically technical support or break-fix services provided for significant software products. These services include revenue from long-term technical-support contracts or pay-as-you-go, incident-based support. In addition, software support typically includes remote troubleshooting, installation support, and essential utilities. This also provides for the assistance of remote troubleshooting capabilities that can be delivered through telephone and online communication media or automated means without human assistance Software is installed on any of the customer’s devices. All are also readily available on online web portals. Software support services may include new product installation services, installation of product updates, migration to significant software releases, other types of proactive or reactive on-site services, and support for custom applications or infrastructure software. In addition, product vendors, consulting firms, or third-party software maintainers may provide assistance. Software and technologies in this category include commercial and custom operating systems, application software, and infrastructure software. Software Support Services do not include Software License Court updates and upgrades. Which vendors often report as software maintenance. Info Galaxy Global provides all these services.